This week, the Invision Powerboard forum went up. After some careful consideration and research into other PHP applications, I ended coming back to IPB as a solution for my needs.
What I was looking for was a helpdesk, a file download area, and a knowledge base. There are many types of open source helpdesks out there and even a few commercial ones that were very well done, but they were too much for what I needed and I still was not happy with the frontends of most of them. For knowledge bases I did find one that was great, but the price was too high, but I was very impressed. The free knowledge bases tended to be very simple interfaces and not much to look at. Lastly download scripts all looked the same and there was not one that I could choose, and since I never really needed that much of a file area, I kind of let this go.
With IPB, there is proven security and it is quite affordable. Plus there is the comfort level, I am used to IPB since I have used it personally for a couple of years now.
Right now I’m waiting on Invision’s 2.1 version to come out before I mod too much of the new forum, but everyone is welcome to join in the discussion now at: WebKeyDesign Forum.