by WebKeyDesign | Jul 19, 2017 | Out Of The Box
When technologies go through major upgrades, they are most often evaluated not on the technical merits of the upgrade but on how the market reacts overall to the technology. For me personally, the iPhone had a major impact and it was my first personal cell phone. Most everyone I know today was impacted by the iPhone. Even if you don’t have an iPhone today, you most likely have an Android, and even though Google was working on Android prior to the iPhone’s release, they ended up having to change their designs, once they saw iOS. In the world of home entertainment, the DVD player and HD television have had monumental impacts as well. In 2017, I looked at my home theater and decided it was time to move into the next big upgrade, namely 4K.
The three big components of home theater system is the television, the surround receiver, and a blu-ray player. Once you talk about speakers and sub-woofers, then you get into things that cannot be accurately described in reviews. Audio is something that is best experienced. Lets just say that I have 7 speakers and a sub-woofer, so it is a surround system.
My first component upgrade was the television. Our television was the first flat screen we ever bought. It is nice television for its time, but it certainly paled in comparison to today’s modern TVs. For some reason, in 2017, televisions are more than just screens. Once you decide on a screen size, you still have to decide what type of screen technology you can afford, if it comes with apps (similar to your phone), and even if you can talk to it. Showing my age, I chose a 55-inch Sony. My father’s generation had Zenith, my generation has Sony, and if you are younger than me, you probably have a Samsung or LG for your brand of choice. Sony makes nice televisions, but their price is higher than you would expect. The new Sony television annoyingly comes with Google Android. I say annoying because, I don’t want to talk to my TV, and I don’t want it to tell me what to watch. All I really want to to is turn it on, and then watch a movie or play a video game. Sony needlessly complicated their television and forces me to deal with an Android OS, its apps, and networking. Aside from this the screen is flat, appears bright, and is just awesome for watching movies.
Content Problems
4K is a technology upgrade that is in search of content. The problem is that DVD resolutions do not look very good on a 4K screen. I am a cable cord-cutter, so online content comes from Netflix, Hulu, and Amazon Prime video. The Sony TV includes these apps, and these apps are also on my Apple TV, Playstation, and Blu-ray Player. Regardless, my connection to the internet at home is not capable of delivering 4K resolution streams, so streaming content is not really going to look all that great on the 4K screen. Slow and unreliable internet connections are a barrier to 4K. I will also mention that ISPs with data-caps are also a barrier to 4K adoption. If you do have the internet capacity to have 4k streaming, then Amazon Prime video is a good source for content. Netflix charges extra for 4K content, so you might need to spend a bit more on subscriptions. Content is also in a mix of formats at this time. This means that higher resolutions than 1080HD are available, but they will vary in resolution and HDR color and of course audio formats will vary. It is best to stick with the native apps on the television if your 4K television has HDR as well.
The Cord Problems
HDMI has both been a blessing and a curse for me. While having one cable for both audio and video makes connections easier and cleaner, the DRM protections included with the standard has meant having to upgrade cables, and unplug them multiple times! In the case of my previous Onkyo Receiver, it even meant having to ship the component for repair due to a malfunctioning HDMI board. Yes, HDMI is awesome when it works, but when it doesn’t it is the most frustrating part of any setup. For 4K, it means another round of replacing all your HDMI cables so they will support the 4K speeds and DRM standards. Don’t even think about using your current cables, just go to monoprice.com and buy new ones. Once you have them, set your HDMI connection to Enhanced (at least that is what Sony calls it if you want to view 4K content), and be prepared to spend 20 minutes trying to make sure the blu-ray player syncs up right. In the case of the Apple TV and my Denon receiver, well, just unplug everything, power it off and start plugging one device at a time! HDMI is suppose to be automatic, but it seems that this was more of a goal than an actual reality for some manufacturers. Yes, I am talking about you Apple! Getting any Apple TV to work with your receiver is the opposite of plug-and-play. Note that a lot of devices do not support 4K at this time.
Receiver 4K Support – Pass Through – Upscaling?
Similar to computer companies who put Intel Inside stickers on their laptops, it has also become fashionable for electronics to be adorned with stickers advertising features and technologies. In the case of my Denon receiver, there was some sticker on it that mentioned 4K. But what does that even mean? Unless your receiver was made in 2017 or is newer, it means almost nothing. The surround receiver, much like the Sony television has become more complicated as well. Modern receivers are slaves to the technologies that televisions and blu-ray players implement. This has meant HDMI boards to allow for multiple inputs and network capabilities. For HDMI specifically, this has meant that the receiver has to support the newer and faster speeds of the HDMI Specification, and at the same time come up with a way to not interfere with the DRM protections (HDCP) that are grounded between the television and the media device (Apple TV, Playstation, XBox, Blu-ray Player, etc). It is the DRM protection that is a problem for older receivers. Although my Denon receiver can pass through 4K resolutions and speeds, it does not know what to do with the newer DRM protection that 4K UHD requires. You will need to upgrade to a new receiver in order to get 4K to be passed through your receiver to your 4K television. Before you buy HDMI cables, a receiver or other component to add to your 4K setup, look for these specifications to be at least: HDCP 2.2 and HDMI 2.0.
UBP-X800 UHD Blu-ray
Given today’s economics, the magic price point for consumers is $300. This is the price range that you will see most companies try to hit when it comes to devices. It is a price that customers view as affordable for entry level tablets, to fancy thermostats and wireless routers. It is the same price range that Sony aimed for the UBP-X800 UHD Blu-ray player. At this price range, the UBP-X800 provides an overall good quality player with an assortment of streaming apps. Sony made some trade-offs in regards to physical outputs and front panel display in order to get to this price range. There are two HDMI outputs, however the second HDMI output is for audio only. This allowed me to keep my Denon receiver and have it process audio only, while connecting the UBP-X800 directly to my television via the first HDMI output. Overall the UBP-X800 is the most responsive disc player that I have ever bought. It beats the previous five Sony Blu-ray players that I have. Is it a perfect high-end player? No. There are $500+ players out there that have more features, but again those players are in a different price range.
Is Blu-ray Dead?
In 2017, there are multiple market realities that are going to hold back 4K adoption. You have the obvious factors such as price and for people who already have invested in 1080 flat televisions, the upgrade to 4K is not as compelling due to the limited internet connections. A more detrimental factor might rest not with consumers but with the media companies themselves. As services like Netflix and iTunes became more popular, physical media sales have been declining for multiple years now. The VHS and DVD formats were very profitable, but as the internet became a content delivery platform of choice, it has resulted in a declining Blu-ray format. A trip to your local BestBuy or Walmart shows that the space dedicated to Blu-ray media is shrinking with every store remodeling. Much like music CDs, the availability of Blu-ray movies is becoming more limited. The upsale to 3D Blu-ray was never more than a passing fad and today you won’t find a 3D Blu-ray section in most stores. The movie studios have begun to adjust to the market; the end result being that some films are no longer even being considered for a blu-ray release!
The market at this time has three different physical formats: DVD, Blu-ray, and 4K UHD Blu-ray. The DVD format is not going away. Internationally DVD is still a high end format. You will find in some international markets, people still renting VHS movies. Those markets will be adopting DVD for multiple years and the inexpensiveness of DVD discs will allow DVDs to remain popular. In the USA, step into any gas station and you will find cheap DVDs for sale.
This leaves us with Blu-ray and 4K UHD. At this time, 4K is not an option by itself. Instead you have to purchase a combo-package that contains usually at least a Blu-ray disc and a 4K UHD Blu-ray. These combo-packages are anywhere from $5-15 above the normal price of single Blu-ray or DVD disc. At this price range, the 4K format is being priced as the most expensive of all formats, including digital online delivery. This does not bode well for the future of 4K or Blu-ray in general. The movie studios should consider lowering the price of entry, because the movie industry has multiple problems.
There are younger generations of consumers who do not go to the movie theater and who do not consider spending two hours watching films to be a worthwhile experience. There is then the glaring issue with films not featuring female and minorities as leads. In my opinion these are bigger threats to the movie industry than pricing Blu-ray discs for profitability. These problems and others with the movie industry can only be ignored for so long.
With Blu-ray in decline and 4K discs being limited and expensive, 4K adoption will be slow and might have to be saved by consumers themselves. The mobile phone is for many consumers already a 4K camera with HDR capabilities. If Disney won’t release Empire on 4K, it may be that you can reach for your phone and make your own 4K content.
Final Thoughts
At the end of the day, I come home and sit down in front of my setup, throw in John Wick on the UBP-X800…
People keep asking if I’m back and I haven’t really had an answer. But now, yeah, I’m thinkin’ I’m back.
And yes, it sounds and looks amazing!
by WebKeyDesign | Jul 12, 2017 | Software
This morning, I was going through emails, and looked at my spam folder and found something that made me laugh. I have been studying up on some development classes online and integer & string values came to mind.
This is what happens when a developer makes a mistake in their spamming scripts and does not have any quality control. I bolded the amount below for emphasis.
Note this e-mail is been directed to you because during our investigations, your email address was found in one of the scam Artists file and computer hard disk in our custody. In reference to this regards, you will be compensated with the sum of US$17, .500,000.00 (Seventeen Million five Hundred Thousand Dollars). Meanwhile, the Africa Union has requested for evidence to prove you are a victim of West Africa scam. In plight to this regards the USIS have appointed a United State base Attorney (Barrister Allen Adams) here in the State to advocate on your behalf and provide the requested evidence to process the payment approval for your fund to be release to you.
IMPORTANT NOTICE: The only fee you’re to pay to the Attorney is the processing fee $350 for procurment of legal evidence to prove to the West Africa Union that you are a victim of scam. Also kindly request him to direct you on how to submit the processing fee $350
It appears to me that for the amount of $350, I stand the chance of getting back $17.50. This does not appear to be much of bargain. Where you place a period matters.
by WebKeyDesign | Jun 21, 2017 | Linux, Webmastering
My preferred Linux distro at the moment is CentOS 7. It is a community-supported distribution that follows the work that Red Hat does with Red Hat Enterprise Linux (RHEL). It is stable operating system for web servers and something I use every day. Unlike MacOS or Windows, which have lots of internet resources for support, Linux is a bit different. It inherits most of the UNIX terminology and documentation, and perhaps because of this, you will find it harder to research things. After a while, I started to make notes for myself and this post is the end result of some of that note taking. Many things in Linux are step oriented. For example, you should not install PHP, before you have Apache or some other web server installed. Below I have documented some of the steps I take after installing a bare minimum install of CentOS 7 without any GUI. I plan on revising this post in the future as I add or revise my post installation steps.
Note: It is assumed that you are aware that all administrative commands in Linux require root privileges, so I have left out the sudo part. Learn more about how to become root on the CentOS Wiki.
Post Installation Tasks:
1. Update System (Update YUM and Install Updates)
This will automatically update the system. The -y option will suppress any prompting to accept the changes.
yum -y update && yum -y upgrade
2. Enable Repositories
Before installing some packages in the next section, you will need to enable some repositories. The most common are EPEL, IUS, and Remi. Unlike Ubuntu, CentOS is a linux distro that caters to users interested in an enterprise platform. This means that CentOS chooses stability over newer updated software. The EPEL, IUS, and Remi repositories aim to bring newer versions of software to CentOS, without compromising the overall goal of stability. I leave it up to you to read about what repositories to enable and why. In this tutorial, we will enable EPEL and Remi.
Enable EPEL Repo:
To enable EPEL, just use the YUM command. If this command does not work, reference the EPEL Wiki for more information.
yum install epel-release
Enable Remi Repo:
The primary reason for enabling Remi is for testing out newer versions of PHP. You can reference the Remi site for more information, however if you primarily interested in PHP, it is better to use the Remi Configuration Wizard to learn about the various way you want to setup PHP. Note that PHP is also available through the IUS repository. For this tutorial we will install only PHP version 7.1 from Remi.
In order to install PHP from Remi, we must enable EPEL. We have already done this so we will skip the first step.
# EPEL already enabled #yum install https://dl.fedoraproject.org/pub/epel/epel-release-latest-7.noarch.rpm
yum install http://rpms.remirepo.net/enterprise/remi-release-7.rpm
yum install yum-utils
yum-config-manager --enable remi-php71
yum update
To install additional packages:
yum install php-xxx
We then can verify the PHP Version and PHP Extensions installed:
php --version
php --modules
3. Programs and Applications to Install
The following commands, applications, packages are useful to install on a new system. You can use yum to install each of them. Skip down to the YUM Commands section to learn more about yum commands. In Linux most anything installed by yum is called an package, however most Windows users are familiar with the terms application or program. I use the term application interchangeably with package.
To install a specific application/package…
yum install package-name
YUM Utils
These are required in order to remove old kernels and use YUM Plugins
yum install -y yum-utils
nano
Nano is an easy to use text editor for those of us who are not Vim or eMacs masters. I highly recommend using Nano if you are new to Linux.
net-tools
If you installed a minimal install of CentOS 7, the ifconfig command will be missing. Installing net-tools will install ifconfig. This is the equivalent of the ipconfig command in Windows.
nmap
Nmap is a utility for network exploration or security auditing. Once installed, use it to list all open ports and services.
nmap 127.0.0.1
rkhunter
Rootkit Hunter is an easy-to-use tool which checks computers running UNIX (clones) for the presence of rootkits and other unwanted tools.
rkhunter --check
telnet
Telnet is a popular protocol for logging into remote systems over the Internet. The package provides a command line Telnet client.
tree
The tree utility recursively displays the contents of directories in a tree-like format. Tree is basically a UNIX port of the DOS tree utility.
wget
GNU Wget is a file retrieval utility which can use either the HTTP or FTP protocols.
unzip
The unzip utility is used to list, test, or extract files from a zip archive.
zip
The zip program is a compression and file packaging utility.
4. CentOS VirtualBox Guest
If you are setting up CentOS as a guest operating system on VirtualBox, there are some additional steps outlined on the CentOS Wiki.
Directory Structure:
With the Tree command installed, you can get a good view of the system.
tree -C -L 1 /
- /bin – command binaries (this is actually a symbolic link to usr/bin)
- /boot – boot system
- /dev – is for system devices
- /etc – system configuration files
- /home – user home directories
- /lib – library for system binaries(this is actually a symbolic link to usr/lib)
- /lib64 – (this is actually a symbolic link to usr/lib64)
- /media – mount point for removable media
- /opt – third-party software packages
- /proc – system and process information
- /root – root user home folder
- /run – information about running processes
- /sbin – system binaries (this is actually a symbolic link to usr/sbin)
- /srv – files for various services
- /sys – similar to /proc
- /tmp – temporary files
- /usr – another place for applications
- /var – variables files, such as logs
For a more detailed explanation of the directory structure see LinuxInsider’s The Filesystem Hierarchy Standard.
YUM Commands:
Search for an application and description
yum search zip
Display information for an application
yum info zip
Install an application
yum install zip
Check if an application is installed
yum list zip
See all applications installed
yum list installed | less
Remove or Uninstall an Application
yum remove zip
Check What Needs Updating
yum check-update
yum list updates
yum list available
Update All
yum update
Yum Commands for Groups
yum grouplist
yum groupinfo "group name"
yum groupinstall "group name"
yum groupremove "group name"
yum groupupdate "group name"
Repositories are setup under:
/etc/yum.repos.d/
List Enabled Repositories
yum repolist
Display All Repositories (Both Enabled and Disabled)
yum repolist all
YUM Clean Commands
yum clean expire-cache
yum clean packages
yum clean headers
yum clean metadata
yum clean dbcache
yum clean rpmdb
yum clean plugins
yum clean all
Yum Plugins
yum info yum
Yum Delta RPMS
To save bandwidth Linux has a feature that allows you to download only partial changes instead of entire packages. Not all repositories utilize this and the minimal install of CentOS does not enable delta rpms. Enabling this feature is a trade off between CPU utilization versus bandwidth. Learn more about delta rpms.
yum install -y deltarpm
Disk Space:
Use the Tree command to list out directories. To see disk space use the df and du commands.
df -h
du -hd1 / | sort -h
Find Large Files
Use the find command to list out the largest 10 files.
find -type f -exec du -Sh {} + | sort -rh | head -n 10
find / -type f -exec du -Sh {} + | sort -rh | head -n 10
find /home/username -type f -exec du -Sh {} + | sort -rh | head -n 10
find /var/log -type f -exec du -Sh {} + | sort -rh | head -n 10
Find files larger than 100 Megabytes (ignore the false positives for /proc)
find / -size +100M
Find files created in the last day
afind -ctime -1 -ls
Run the YUM Clean command
yum clean all
Remove Old Kernels
This will remove all kernels, except the previous one. Note that if you recently installed a new kernel, you need to reboot the system first and then run this command. You can also increase the count to equal higher than 1 to keep more than the previous kernel file.
package-cleanup --oldkernels --count=1
Delete Old and Rotated Log Files
List out the log files first and then delete.
find /var/log -type f -regex ".*\.gz$"
find /var/log -type f -regex ".*\.gz$" -delete
find /var/log -type f -regex ".*\.[0-9]$"
find /var/log -type f -regex ".*\.[0-9]$" -delete
Additional Resources:
by WebKeyDesign | Jun 6, 2017 | Apache, Linux, Webmastering
It has been over ten years since I started this website. WebKeyDesign was the outcome of my rebellious nature and my love of technology. In 2005, a few of my coworkers liked having discussions to pass the day and so we setup an online forum on one of our Windows 2000 computers. This lasted for a few months only. As you can imagine our network admin did not share our fondness for discussing the merits of Star Wars versus The Matrix Trilogy. The online forum was shut down and hence I took it upon myself to setup a simple PERL forum script with my ISP. The forum worked well enough and was accessible over the Internet, but my ISP home space was limited and we would quickly outgrow the space allotted. The obvious solution was to open my wallet and purchase a domain and hosting space. In a matter of months our little forum grew into a proper forum solution using Invision PowerBoard and a cPanel Linux host. Interest in the forum ended up waning after a couple of years, and in the end all that was left was my curiosity with all things web server related. WebKeyDesign was the next logical step. The idea was to help people setup some simple websites and keep learning more about web hosting and web servers.
Today, you can find multiple solutions to web hosting and application services. There’s AWS, Google, Microsoft, and other cloud providers who all can provide robust internet services. There are also multiple shared web hosting solutions and virtual machine providers like DigitalOcean. The choices available today are significantly more varied than they were back in 2005. However this post is about where to start and some lessons learned.
The Poor Man’s Sandbox:
Much like in business, your budget is most likely fixed. You can only spend so much. Although you can setup a web server on your iMac at home, or even a Raspberry Pi nowadays, you don’t really want to do this. There are multiple reasons to advise against a home web server setup. Primarily, you want a web server to be stable and reliable. Your home internet connection can go down due to power failure, ISP issues, or even your dog pulling out your ethernet cable. There are just too many points of failure with a home web server. You will want to have a hosted solution.
Any hosted solution is going to cost you. You can save some percentage of funds by paying up front for a year’s worth of hosting, but when you are starting out, it is best to just pay monthly. You want to have the option to try multiple hosting companies. Some people find that a typical shared hosting option is what they are comfortable with and some other people will want to have cloud services like AWS. Give yourself the time and options to try different hosting solutions.
Server Operating Systems:
There are equally a wide range of operating systems on which your web server can run on top of. Given that the title of this post, you already probably know what I am going to recommend, but let’s summarize some of the other options.
Microsoft Windows Server is an operating system that most technical people may already be familiar with. Microsoft has a long history in the server space and today’s Windows 2012 and 2016 servers are available as virtual instances from Microsoft and other cloud providers. However Microsoft systems are not free and have licensing costs. You will find Microsoft to be more expensive than your typical Linux based solution. The other reason to not start with a Microsoft solution is that Windows Server is usually associated with Microsoft’s own IIS web server software. The Microsoft stack is a closed commercial solution with some exceptions.
Pretty much web servers tend to be UNIX based. There are multiple versions of UNIX or UNIX-like operating systems. There is BSD, Oracle Solaris, and then there is of course Linux. You can find hosting solutions based on BSD, but most like you are going to find lots and lots of Linux based solutions. Even though everyone calls it Linux, the Linux system is really the Linux kernel and GNU put together. There are many distributions of the Linux system, but most of them fall into three categories: business oriented Redhat, Debian based, and what I call bare bones like Arch Linux. If you are not comfortable with UNIX, most often you want something like Redhat or the Debian based Ubuntu distribution. For most of us, it comes down to choosing between Redhat and Ubuntu.
Redhat is in the business of supporting business customers and so the Redhat OS is not technically free. You have to pay for support. Redhat creates a free open-source distro named Fedora, from which they make the RedHat OS. Fedora has frequent changes and kind of like a developer’s OS. However from Fedora we also get a community driven stable distro known as CentOS. Most Linux based hosts will run CentOS because it is stable and free. Ubuntu on the hand is a very popular Linux distro that is based off of Debian. Many developers like Ubuntu because it is updated more frequently and is also free. While CentOS concentrates on stability, Ubuntu is updated more frequently. Either OS is a good choice for web services, but my personal leanings are on CentOS. If you will be developing software in the future or as your day job, CentOS is going to be closer to what businesses use for their systems. If you plan on just developing software for your own personal use or just want to learn some things, than Ubuntu is good choice.
Control Panels:
Even though server operating systems like CentOS and Ubuntu exist, an additional cost that does get passed on to you is control panels. In the world of Linux there is cPanel and there is everyone else. cPanel costs are significant and they pretty much control the control panel market. Large hosting providers get cPanel licenses cheaper than everyone else, so they are cheaper when it comes to providing cPanel as part of their solution. cPanel can control a shared web hosting solution, to a reseller account, to a virtual machine, to the entire fleet of physical web servers. It makes supporting and managing web servers easier for hosting providers. There are other hosting providers who have other control panels or roll their own much like Amazon AWS.
There are virtual machine providers like Linode and DigitalOcean who provide basic controls for the virtual machine and nothing else. You are free to control your virtual machine through SSH Secure Shell, or purchase an individual license for cPanel or any control panel on your own. One option is install the free GPL version of Virtualmin, while not as user friendly as cPanel, it can provide most of the functionality of cPanel. However note, that the farther you go away from a typical shared hosting solution, the more you are on your own as far as technical issues and support.
Apache or Nginx:
With a shared hosting solution or reseller account, the web server will most likely be Apache or Nginx. With a virtual machine or cloud solution you may be able to install the web server itself. You can’t really go wrong with learning either of these popular http web servers. Most of the knowledge that you learn from Apache can apply to other web servers, so if you have to pick one to start with, I’d recommend Apache.
Webmaster:
Once you have your sandbox up, it is time to setup a WordPress blog, a simple website, or perhaps write your first web app.
The Linux Web Server is an incredible piece of software engineering. It has allowed me to pursue my interests in computing and communicate to people all over the world. It has quite literally changed my life and I have no doubt that it can change yours.
by WebKeyDesign | Jan 23, 2017 | Project Management
We all do it, right? In fact when we are not doing it, we are most likely talking about doing it, more specifically how much more of it we have to do. But what exactly is Work? Is it a simple equation or is it more than that?
Work = Time + Effort
More recently, in our information age obsessed culture, we strive to not just complete work, but to be proficient at it. We as knowledge workers have to be proficient, we have to learn to execute more precisely, to eradicate waste, be energy efficient. This is how we come to think of work, not as something we produce, but as to how we perform it. It is not satisfactory to think of work as something we do, but something we need to excel at, to become better at, to improve. It is vital that as individuals we devote ourselves to thinking about how we do work, and less about how much of it we produce. Productivity should not matter to us personally, because productivity is no longer a goal for the individual worker.
What matters is the How and not the What. This is why we learn different types of business improvement models, like LEAN, Six-Sigma, Continuous Improvement, Efficiency, Quality Improvement, improve upon processes and products. If you are thinking, this does not make sense, because my business cares about productivity, and while this is true for the business, it should not be true for you personally.
For example, I once had a fellow project manager relate to me how they did not like how a particular computer programmer spent their time. The project manager was equating a programmer’s work as the amount of time they spent in front of a keyboard, writing code.
Work = Time
My response to the project manager was that we did not pay that person to write code, we paid them to solve technical problems with our system. I then pointed out that the programmer had years of accumulated knowledge and expertise, and just because they were not sitting in front of a computer, did not mean they were not thinking about how to solve our technical problems. It was more important to me, that the programmer provided their best solutions. If I really wanted a quick solution I knew that they could also provide this, but if schedule was not a problem, I always preferred to defer it until later. My advice to my fellow project manager was to manage the project, and not manage how other people do their work, because no one likes that and it does not produce better results.
In the case of project management, I see work as a series of never ending issues, which I run through my own personal system in order to attain resolution.
Work = [Problem = (Knowledge + Communication + Execution + Monitoring)]
Problem:
Issues come up every day, they arrive through email, in person, by phone, text, via your boss, customer, and sometimes by your own assessment of your project. In projects, everything fits into a Scope, Schedule, Cost category, but issues usually span some combination of the three. The other great truth is that in life all problems are people problems, because a process is just a series of steps. It is people who either do not understand the process or are refusing to execute the process, so in the end you have to deal with the people problems first.
Communicate:
This is the hardest part about life. You have to communicate! Ask questions, if someone comes to you with a problem, what is it that they are trying to solve? We are incredibly bad at figuring out what people want from us, if we do not ask questions. Communicate… define the problem, get agreement on what would satisfy all parties, and agree on how to monitor the outcomes.
Knowledge System:
Run the problem through your own personal knowledge system. Many people start out at a job and rely on the company to provide training and if that company has good documentation and processes, this is the system that people end up using. Long term this is not a substitute for a personal system. What I mean by that is that you should be a life-long learner and build your own system for being organized, focused, and having a proper toolbox of skills. There are tools that can help: task managers, Microsoft OneNote & Outlook, etc… try them out, take an online class, take a seminar, find what works for you. Next learn how to take feedback, get a mentor, someone who can give you honest criticism and who you can ask questions. Self improvement: focus on what areas you need for your work, my suggestions: improve your communication skills, learn how to give great presentations, get to know your customers, understand the entire cycle of your business, volunteer to help your peers. Coming back to my previous computer programmer example: accumulate knowledge and expertise. All of this becomes your personal knowledge system in time.
Execute:
Once you have run through all the possible ways to fix the problem and had the discussions with the necessary peers or teams, go and execute the fix, the changes, the solution.
Monitor and Learn:
Solving for X is not the end. You need to take the extra steps to see what the outcomes and perceptions are. You will find that getting feedback is often difficult, but it is important to learn about your mistakes and your successes. For example, one of my favorite tools is Microsoft Excel and though I depend on it, I have learned the hard way to always keep a backup of my original data, to triple check my final analysis, and if at all possible, to have someone else validate my results. The worse feeling in the world is knowing you made a mistake in Excel, five minutes after you have delivered your file. Always have a backup, always validate, always incorporate lessons learned.
Feedback can be as easy as three questions: How am I doing? What could I do better? What can I do different? If you are trying to improve your team, replace the “I” with “We” and keep asking the same questions after every problem resolution, or on a monthly basis. Most of all do not wait to the end of your project, as most people tend to forget what happened in the past.
Make Everyone Better
A famous basketball player once said that it is not enough to be a great player, you have to improve those around you in order to truly win the game. This applies in the work place more than ever.
Success is a measurement that can be shared.
When technologies go through major upgrades, they are most often evaluated not on the technical merits of the upgrade but on how the market reacts overall to the technology. For me personally, the iPhone had a major impact and it was my first personal cell phone. Most everyone I know today was impacted by the iPhone. Even if you don’t have an iPhone today, you most likely have an Android, and even though Google was working on Android prior to the iPhone’s release, they ended up having to change their designs, once they saw iOS. In the world of home entertainment, the DVD player and HD television have had monumental impacts as well. In 2017, I looked at my home theater and decided it was time to move into the next big upgrade, namely 4K. 
This morning, I was going through emails, and looked at my spam folder and found something that made me laugh. I have been studying up on some development classes online and integer & string values came to mind. 
My preferred Linux distro at the moment is 
It has been over ten years since I started this website.